🧠 Privacy Policy 🧠

1. Information We Collect

We gather two kinds of information:

a) Personal Information You Provide Voluntarily
When you engage with us on our website, we might gather:

  • Name, email address, phone number
  • Reason for seeking support (if shared voluntarily)
  • Information provided via contact forms, appointment bookings, or sign-ups

We don't ask you to provide sensitive health information to access the site. We collect only health-related information with your conscious permission in a secure intake or care process.

b) Automatically Collected Information
We could use cookies or analytics software (such as Google Analytics) to automatically collect non-personal information including:

  • Browser, device, and language
  • Pages visited, session length, referring URLs
  • Broad location (city-level) based on IP

This assists us in enhancing website performance and knowing your interests. This information is not associated with your identity.

2. Use of Your Information

We use your information to:

  • Reply to questions or book appointments
  • Offer services you have requested
    Send service-related notifications (with your permission)
  • Enhance website usability and content
    We do not use personal or sensitive health information for advertising or retargeting.

3. Google Ads and Analytics Compliance

We utilize Google Ads and associated tools in accordance with Google's guidelines:

  • No sensitive health information is utilized for ad targeting
  • No Customer Match lists contain mental health or personally identifiable health information
  • We do not upload client contact information to Google Ads for remarketing
  • You can manage your ad settings by going to Google Ad Settings.

4. Mental Health Data Confidentiality

Mental health-related data (transmitted through sessions or private communication) is:

  • Gathered solely with your expressed permission
  • Stored safely with encryption and restricted access
  • Never disseminated or transferred to third parties
  • Not disclosed for advertising or profiling

When you are undergoing treatment from a licensed practitioner under our platform, your information is treated in compliance with relevant professional practice and privacy regulations (e.g., HIPAA in the US).

5. Data Sharing and Third Parties

We shall disclose your information only in the below-mentioned scenarios:

  • With secure service providers (e.g., scheduling software, email tools) under confidentiality contracts
  • To meet legal requirements or safeguard rights/safety
  • With your express consent for referral or coordinated care
  • We never sell or lease your personal information.

6. Your Rights and Choices

You might have the right to:

  • Access your personal data
  • Request corrections or erasure
  • Withdraw consent to communication
  • Request portability of data (when applicable)
  • To submit a request, please email us at info@mindisightclinic.com

7. Data Security

We implement adequate technical and organizational measures to secure your personal and sensitive information, including:

  • SSL encryption
  • Secure data storage
  • Restricted staff access
  • Regular security system audits

8. Children's Privacy

If your child is under 13 (or under 16 in some jurisdictions), we obtain parental consent before gathering any personal information. We provide child counseling services with strict confidentiality and involving guardians as necessary.

9. Changes to This Policy

We might change this policy from time to time. When we do, we will update the "Last Updated" date at the top of the page.

10. Contact Us

If you have questions or concerns about our privacy practices, please contact us at:
info@mindisightclinic.com
support@mindsighclinic.com
www.mindsightclinic.com

At Mindsight Clinic, accessible from https://mindsightclinic.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mindsight Clinic and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mindsight Clinic. This policy is not applicable to any information collected offline or via channels other than this website.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.


How we use your information


We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Mindsight Clinic follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads


Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Mindsight Clinic.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Mindsight Clinic, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Mindsight Clinic has no access to or control over these cookies that are used by third-party advertisers.


Third Party Privacy Policies

Mindsight Clinic's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Mindsight Clinic does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Our Privacy Policy was created with the help of the Privacy Policy Generator.



Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.